Shipping & Delivery
Order Processing
- Orders are carefully prepared and dispatched within 24–48 business hours
- Orders placed before 12:00 PM (AEST) may be eligible for same-day dispatch
- During peak periods, promotional events, or public holidays, processing times may extend to 48 business hours
Please note that custom-made items may require additional preparation time.
Delivery Options & Timeframes
(Australia Post)
All Quick Case orders are shipped via Australia Post.
Estimated Delivery Times
- Express Shipping: 1–3 business days
- Standard Shipping: 2–6 business days
Delivery estimates commence once your order has been dispatched and are subject to carrier conditions.
Shipping Rates
- Express Shipping: $15.00
- Standard Shipping: $9.95
- Complimentary Standard Shipping: Available on all Australian orders over $49
All shipping charges are calculated and displayed at checkout.
Shipping Confirmation & Tracking
Once your order leaves our facility, you will receive a dispatch confirmation email with tracking details.
Please allow up to 24 hours for tracking updates to become visible.
Order Changes & Cancellations
Orders may be cancelled or amended only if production has not yet commenced.
If you require changes, please contact us promptly after placing your order.
Once production or dispatch has begun, cancellations are no longer possible.
For further details, please refer to our Return & Refund Policy.
Shipping Address Accuracy
To ensure successful delivery, customers are responsible for providing complete and accurate shipping information at checkout.
Please note:- Quick Case cannot be held responsible for delays, delivery issues, or returned parcels resulting from incorrect or incomplete addresses
- If an order is returned due to address errors, re-shipping costs will apply
- Orders confirmed as “Delivered” by the courier are not eligible for refunds
We recommend carefully reviewing your delivery details before finalising your purchase.
Additional Information
- Delivery timeframes are estimates and may be impacted by factors outside our control
- Shipping times exclude order processing and production
- Responsibility for delivery transfers to the courier once the order has been dispatched
Contact Us
For any shipping-related enquiries, our support team is happy to assist:
